Our CSULB subscription includes Qualtrics support for all users and access to the Qualtrics online survey tools.
Email Qualtrics at support@qualtrics.com
1-800-340-9194 for user support (Mon - Fri from 9am-8pm EST)
Direct email support questions can be sent to Qualtrics Technical Support.
Contact the ATS Software Depot team regarding the CSULB Qualtrics license.
Learn the basics of creating, distributing, and viewing results for your first survey, all in about 30 minutes. After this video tutorial, you’ll have everything you need to get started in Qualtrics. Watch Now. (Time breakdown)
Get your feet wet and build your first survey. You’ll have a chance to practice all the concepts covered in the Basic Training tutorial in this step-by-step survey build. Click here to start building.
Accurate survey results require well-designed questions. In this short tutorial, you’ll learn some basic tips for writing better questions. Watch Now. (Time breakdown)
Enhance your Qualtrics skills with this advanced editing tutorial. You’ll learn how to customize the survey experience for your participants and harness the advanced features available only in Qualtrics. Watch Now. (Time breakdown)
Hone your Qualtrics skills with this advanced survey building activity. Here, you’ll take a basic survey and add a variety of enhancements to customize the survey experience for your participants. Click here to start building
Find additional help directly from Qualtrics!
•Qualtrics Homepage
•Qualtrics Tips and Tricks
• Visit the Qualtrics University Homepage for more videos, tutorials, and support.
• Download the Complete Research Suite guidebook.
• Test your Qualtrics knowledge with University Quizzes.
• Browse the FAQs page.